Skip to content

Terms

The terms for ordering from Zela Brasil, in plain words.

Last updated September 2026

Who we are

Zela Brasil is a family-owned Brazilian food trailer and farmers-market stand in Madison, Wisconsin. By ordering from us or using this site, you agree to these terms.

Orders

Food is ordered by message: WhatsApp, Instagram, email or the contact form. An order is confirmed only when we reply to confirm it. Online shop orders are paid up front, and we text you to confirm them.

Prices and payment

Prices are in US dollars and can change. The price we confirm with you is the price you pay. We take cash, Zelle, Venmo, debit and credit cards; credit cards carry a 3% fee. Online payments are handled by Stripe.

Pickup, delivery and shipping

Pick up at a market or at a time we arrange together. Local delivery covers up to 15 miles from Madison's East Side and costs $10, or $6 on orders of $80 and up. Shop items ship by mail to US addresses at the rate shown at checkout.

Cancellations and refunds

Confirmed pre-orders are final. If a market is cancelled by its organizers, we move your pickup or give store credit. If we can't fill an online order, we refund you in full. The details are in our policies.

Pre-order and cancellation policy

Event bookings

Sending the booking form is a request, not a booking. Your event is booked once we confirm the date, the details and the price with you in writing.

Food safety and allergens

Our kitchen handles wheat, dairy, eggs, tree nuts and peanuts. Read the allergen notice before you order. Keep frozen items frozen until you cook them, and cook them all the way through.

Allergen notice

Photos and words on this site

The photos, text and the Zela Brasil name on this site are ours. Please ask before you use them.

Changes

We may update these terms. The date at the top shows the latest version.

Questions about these terms? Contact